Primary Health Care
The Administration and Support Services Division is the backbone of the Kilifi County Department of Health, ensuring that all operations run smoothly and efficiently. This division plays a critical role in managing the department’s resources, coordinating activities, and providing the essential support needed to deliver high-quality healthcare services to the people of Kilifi County.
Key Functions
Human Resource Management
Staff Recruitment and Development
The division is responsible for recruiting qualified healthcare professionals and administrative staff to meet the growing needs of the county’s healthcare system. It also oversees staff development, including training programs, career advancement opportunities, and performance evaluations.
Employee Welfare
The division ensures that all staff members work in a conducive environment, with access to necessary benefits, support services, and a clear grievance redressal mechanism. This includes handling employee relations, resolving workplace conflicts, and promoting a positive work culture.
Financial Management
Budgeting and Resource Allocation
The division manages the department’s budget, ensuring that funds are allocated efficiently across various programs and services. This includes planning, monitoring, and controlling financial resources to optimize service delivery.
Procurement and Supply Chain Management
The division oversees the procurement of medical supplies, equipment, and services. It ensures that all procurement processes adhere to the county’s regulations and that healthcare facilities are adequately stocked with necessary items.
Infrastructure and Facilities Management
Facility Maintenance
The division ensures that all healthcare facilities in Kilifi County are well-maintained and operational. This includes routine maintenance, upgrades, and ensuring that all facilities meet the required health and safety standards.
Logistics and Support Services
The division manages the logistics involved in the distribution of supplies, including pharmaceuticals, non-pharmaceuticals, and other essential materials, to all healthcare facilities across the county.
Information and Communication Technology (ICT) Support:
Digital Health Initiatives
The division supports the implementation and maintenance of health information systems that enhance service delivery, such as electronic health records (EHR) and telemedicine services. It also provides technical support for these systems to ensure smooth operations.
Data Management and Reporting
The division is responsible for collecting, managing, and analyzing data related to healthcare services. This data is crucial for decision-making, policy formulation, and improving service delivery.
Policy and Strategic Planning:
Policy Development and Implementation
The division assists in developing policies that guide the operations of the health department. It ensures that these policies are effectively implemented and that they align with both county and national health strategies.
Monitoring and Evaluation
The division conducts regular monitoring and evaluation of all health programs and initiatives. This process helps in assessing the effectiveness of services, identifying areas for improvement, and ensuring that the department’s objectives are met.
Public Relations and Communication:
Stakeholder Engagement
The division manages communication between the health department and its stakeholders, including the public, government agencies, non-governmental organizations, and other partners. This includes coordinating public outreach efforts and ensuring transparent communication.
Crisis Management
In times of public health emergencies, the division plays a key role in coordinating the department’s response, managing communication, and ensuring that accurate information is disseminated to the public.
Compliance and Risk Management
Regulatory Compliance
The division ensures that all activities within the department adhere to local, national, and international health regulations and standards. This includes overseeing compliance with legal and ethical standards in healthcare service delivery.
Risk Management
The division identifies potential risks within the department’s operations and implements strategies to mitigate them, ensuring the safety and security of both patients and staff.
Ongoing Projects
Healthcare Worker Training Initiatives
In collaboration with various partners, the division facilitates continuous professional development programs for healthcare workers to enhance their skills and knowledge.
Infrastructure Expansion Projects
The division is currently involved in several infrastructure projects aimed at expanding and improving healthcare facilities across Kilifi County to better serve the growing population.
The Administration and Support Services Division is dedicated to providing the essential support needed to sustain and enhance the health department’s operations. By ensuring efficient resource management, robust infrastructure, and effective communication, this division plays a pivotal role in achieving the department’s mission of delivering high-quality healthcare services to the people of Kilifi County.